“What can be said about Jayne that has not already been used in the Tomb Raider movie? The Lara Croft of dental business? Some have said so –...”
and those that argue seem to disappear mysteriously.
I first met Jayne when she worked for Denplan. She appeared in my reception having crashed through the front window, swung down from the light fitting and decapitated two of my most irksome, unreliable NHS patients – who by some misfortune had happened to actually turn up that day (although one was 45 minutes late).
Having helped dispose of the bodies and tidy up the stains, she went onto explain how I could legally get rid of many more such people. The staff training programme she devised was very thorough. Although an elderly hygienist did object to the 50 mile route march in a particularly chilly November night and I wondered if the bomb disposal and booby trap module was strictly relevant.
Come the day of conversion though and it was all systems go. Everyone knew their job, the questions they were likely to be asked and how to pin down patients in a way that would not bruise them, whilst still leaving them free to sign cheques or forms.
So on the whole – a very successful conversion.”
Andy Bates – Skipton
“As Partners of The Cosmetic Dental Group in Jersey, we have always looked to develop our practice and over the last decade or so we have worked with a number...”
of external consultants, leading up to 2010.
We had been aware of Jayne Sproson’s abilities through feedback from many practices that she has provided excellent consultancy services over the years and the success she had achieved for these colleagues.
Jayne started providing consultancy services for us around 2010 and in the short period between then and now (2014) we have seen amazing changes at our practice; with a significantly larger patient base, much greater range of special interest and specialised skills being delivered. A much more capable, happy team taking the day-to-day initiative and responsibility to make the practice run as it should for us and our patients. On the business side we have expanded by approaching 40% in that time during a recessionary period.
Jayne is certainly unique within the dental profession. Following her corporate experience with Denplan Ltd and other consultancy companies, she has been running the very successful, Sproson Consulting Ltd, providing services to a large number of dental business clients.
What Jayne can do for you?
Jayne is distinctive in being able to motivate and enthuse clients to form an exciting and ambitious long-term strategy.
She has a tireless approach to achieving goals in a way that is harmonised with continuing to run the practice in it’s current form and integrate change in a well-managed way.
She is one of the best team trainers and due to her marketing skills and market ’antennae’ has created many strategic business partnerships that have raised our profile locally and significantly increased new patient flow.
She has a full range of high level business planning, management, marketing, team building and leadership skills.
You can rely on Jayne delivering more than 100% of what she proposes with tireless effort and total loyalty.
Whether your business is already successful and you wanted to move it on to the level, or whether you are unhappy with how your practice is going, I would recommend Jayne over and above all the other consultant experiences we have had in my 30 years in practice.
Don’t hesitate to ask for any further recommendation.
”
Jonathan Wood and Jeremy Willetts
“To Whom It may Concern
I have great pleasure in recommending Jayne to yourselves. I have known Jayne for a number of years now and have found her to be...”
the consummate professional and I hold her in very high regard.
Jayne’s dedication to her clients is unsurpassed. From what I know of Jaynes work ethics there were not enough hours in the day. Nothing was every too much trouble and every time I needed her assistance it got results quickly.
If circumstances allowed ie if Jayne lived in this area I would have no hesitation in offering her a senior position here. Any organization employing Jayne would benefit enormously from her experience and professionalism. I am sure you will find that out for yourselves.
I wish Jayne very success and happiness for the future and am more than happy to give further information or clarification if necessary.
To Whom It may Concern
I have known Jayne for approximately six years and on several occasions she has made significant contribution to discussions and development of strategic ideas for my companies. Her ability to develop concepts and plans at a strategic level, both on her own and within groups is quite remarkable. She possesses that rare skill of being able to grasps and focus on key issues and deal with them in a creative way.
As a person she is very comfortable communicating at all levels within an organization in a persuasive and friendly manner. Whenever I have need for someone to come up with innovative, thought-provoking and intelligent suggestions to produce a plan for the way forward I immediately think of Jayne. If there is a need for someone in a full-time capacity in my organization I will be trying hard to tempt her into it!
If you require any further information please do not hesitate to contact me
”
Wynford Dore
“This letter is my official recommendation for Jayne Sproson as a business consultant for your organization. I was Business Development Director for DDAT when the owner instructed Jayne to be...”
involved in the project to create worldwide growth.
She was involved in an innovative sales process, business planning, marketing and the HR function. Her experience in a highly regulated profession was most useful in ensuring best practice and regulations were not lost in the excitement of the exponential growth we experienced. The results we had were so positive, that I was quickly able to involve Jayne beyond her original remit due to her competencies which are many but I list several key skills areas;
· Naturally commercially astute combined with an entrepreneur approach is as unusual as it is valuable in a consultant
· Understanding the ‘real issues’ that are preventing progress with a sensible approach to managing those
· Leadership skills
· Creating high performing teams – whilst Jayne will ensure that everyone is given the means to develop to their true potential, she is quite capable of making difficult decisions and having that ‘difficult conversation’.
· Sales process and training – Jayne can review existing skills and systems and can not only make reliable recommendations she has the ability to implement them.
· Jayne has huge integrity, a great work ethic and very high standards, which are self imposed and the client inevitably benefit from this.
Jayne is the consummate business consulting professional and always exceeded my expectations. She is diligent about collecting information and insists on developing appropriate systems to embed the cultural change required to benefit growth but also the value of the business
Most importantly to us, Jayne always indicates the practical applications her work had for our organization and future revenue generation. There is no doubt growth would not have been so exponential without Jayne as part of our team.
We also found out that Jayne has strong group communication skills, which meant that the changes required were conveyed in a manner that ensured that the team embraced the challenge. Jayne's professional and refined approach make her work valuable to clients and it is no coincidence that I have kept in touch with her for many years and worked with her on other projects since. Should Jayne be your next business consultant I have no doubt that you would get extremely good value for money and enjoy the business relationship immensely. I am delighted to be able to recommend Jayne to you.
Sincerely,
”
Mrs Suzie Hart
“As the Clinical Director at Evolve Dentistry, I have many responsibilities including marketing my practice and sales training for my team, as well as delivering top quality dental care to...”
my patients. I realised early in the life of my business that I needed to work with a team of professionals who could help me achieve the vision that I had for Evolve. Early on in that journey, I met Jayne Sproson when she was delivering a lecture on marketing and sales at the BACD conference. Shortly after that meeting I arranged for Jayne to spend a day with my team to discuss how we could improve our sales. Jayne took time before our training day to find out exactly where we were as a business and where I wanted the business to go, over what time frame and what my budget was to achieve this. She also wanted to know who was in the team and their roles within team. We then had an excellent day of training which resulted in our conversion rate of enquiries to new patient bookings from 67% to 92% over a 6 month period. Jayne took a real interest after our training day to ensure that we achieved our targets.
A couple of years later, I was again considering who I needed to help me take my business to the next level as I was increasingly busy doing the dentistry and Jayne again was the person that I felt was the right person to help me. On this occasion she undertook a full review of our marketing, what we had done in the past and recommendations for the future with a particular emphasis on digital marketing. She undertook this review systematically and in great depth. Jayne delivered a report that showed me what had been working, what hadn't been working, as well a detailed written document on her recommendations going forwards.
When I have worked with Jayne, I am always impressed by the results that she achieves, she takes the time to find out what I needed and then ensured that she delivers on the brief. She is passionate about customer service and being professional. I have no doubt that I will be working with Jayne again in the future and can highly recommend her to anyone who is serious about taking their business to the next level.
”
Carol Somerville Roberts
“Unlike many of her practice consultancy clients, Jayne has helped me tremendously at an early stage in my career. We met by chance at a BACD conference, and over the...”
course of an evening, she changed my outlook on dentistry, and focused my ambitions. She has since persevered with me to develop my abilities as an associate, and has constantly championed me to achieve more.
From my perspective, Jayne has an excellent sense of character judgment, and has a breadth of experience to solve almost any problem. She promotes an air of positivity, which in this profession, is much appreciated. I highly recommend all dentists to contact her.
”
Sahil Patel
“When I first started working with Jayne I had an idea where I wanted to take my business, but had little idea of how to get there. Jayne helped me...”
to fill in the detail around my vision, which then made taking the steps to achieve it much easier to see and to achieve.
We worked on my leadership skills, as it was clear that team buy-in was going to be critical in getting to where I wanted. It was so much easier to progress with a supportive team, rather than pushing against them. I had a team who embraced the changes we needed to achieve.
After working with Jayne, the business became much less reliant on me, in part because of the systems and structures we had introduced and implemented.
Working with Jayne was a delight, and I have no doubt that the ride would have been much bumpier and slower if I hadn’t.
”
Richard Guyver
“I have had the pleasure of working with Jayne on a PR marketing strategy. I have been so impressed by her no nonsense, straight talking approach, this lady means business!...”
She had the good grace to help me by drafting a press release during her summer holiday which was so much appreciated. Her ideas and strategies are refreshing and contemporary. I look forward to doing more work with her, and feel that my marketing is safe in her expert hands. Highly recommended! ”
Avi Riley
“I reached out to Jayne feeling apprehensive about my soft skills starting my first job as a dentist following 6 months out of practice (COVID19). Jayne responded promptly and offered...”
advice and coaching to help me to feel more confident. The advice and support given was superb! Jayne was extremely friendly and has become a great mentor and inspiration to me. I completed Jaynes bespoke communication course and thoroughly enjoyed the day. Having learnt a great deal on the course I would be recommend it to all junior dentists hoping to develop their communication skills and provider a better service to their patients. Thank you Jayne !”
Jennifer Rawes
“I have been working with Jayne at the start of a new project for the last few weeks and I have been utterly delighted with everything she has done with...”
us. She is reliable, delivering what she says she will when she says she will. She is approachable and friendly, meaning team members are put at their ease. Her knowledge is clearly comprehensive but she is careful not to impose her thoughts too early on her client, preferring careful fact finding and clear presentation of appropriate options. I am greatly looking forward to working with her over the coming months and I have every confidence she will facilitate us achieving the progress we desire. Thank you, Jayne ”
Celia Burns
“Working with Jayne was a real eye-opener for me. She is extremely motivational and inspirational and it was a pleasure to work with her. I continue to be impressed with...”
her depth of knowledge and strategic business advice. She is able to utilise her diverse skill set to assist businesses across an array of industries and I have witnessed her success with clients in both the health and property sectors. I would thoroughly recommend her to local businesses.”
Natasha Egre
“Jayne advised me on ways to get my start up company up and running. Her enthusiasm and energy are inspirational, and her practical help and advice completely hits the mark....”
She is fantastic experience in determining what factors make companies thrive, and her time and expertise are proving invaluable to help shape and energise a fledgling company. Couldn't recommend highly enough!”
Bridget Appleby
“Jayne is an incredible motivator of people. She has immense knowledge of the aesthetic and dental industry making her a perfect consultant to give direction, launch new projects and review...”
current performance. Jayne has great insight which makes her a brilliant speaker. I would not hesitate in recommending her in consulting in any business.
”
Dee Gill
“I reached out to Jayne for some advice. Her response was almost immediate, she supplied me with invaluable advice from all different aspects and explained things which would have taken...”
hours of research. Jayne is kind, knowledgeable, and most importantly, approachable. I highly recommend her service.”
Rushaine Smith
“I am so very grateful to Jayne for bringing to fruition the annual BACD Ladies Who Do Dentistry Day, which is now on it’s third year! She has successfully created...”
a supportive and friendly network for dentists to connect, that is completely unique in the UK and has been invaluable to my professional and personal development.
Jayne has always been approachable and is incredibly enthusiastic, her passion for business in dentistry and aesthetics is obvious, which makes her an inspiration, and I am grateful to have received her expert advice.
Thank you Jayne.
”
Dr Lydia Sharples
“Jayne is brilliant to work with. Her passion, dedication and creativity for business development and managing relationships is clear. I look forward to working with Jayne for many years to...”
come.”
Alice Holden
“Jayne has provided excellent advice and direction in the early stages of business development. She’s very approachable, had given practical recommendations and I look forward to working with her more...”
in the future.
”
Yolande Fisher
“At very short notice Jayne gave me invaluable advice. Her advice was individual, specific and tailored for me. Thank you Jayne for helping me. Regards, Andrew.”
Andrew Logeswaran
“Absolutely fantastic getting advice from Jayne. Could not recommend her enough. I think particularly at a time where there's so much uncertainty in dentistry, it's nice to have someone with...”
a wealth of knowledge that can point me in the right direction and give me the right kick I need to get going.
Thank you so much again, Jayne!”
Ahmed Khalid
“I have worked with Jayne for many years but most recently on our own project at a Dental Practice in Bristol. Jayne is a great mentor and I loved working...”
with her. Jayne has a fabulous business approach to dental practice management and fills in the gaps that dental school doesn't cover. She understands the dentistry, CQC, and all aspects of practice and people management. ”
Alison Crump
“Everyone assumes that it is not the best idea to work with one's spouse however we are a team that complement each others strengths. I have witnessed Jayne almost...”
work harder for her clients than she has for her own practice. the things that impress me about Jayne in business is that she always does the right thing by the client. Her reputation for leaving no stone unturned is well deserved as is that of focus, drive, determination and fun. Jayne can get to the real issues very quickly and evolve a plan that delight her clients.
She is able to either implement this herself or build a team and train them to engage in achieving the aims and objectives. She has an innate understanding of sales and marketing as well as how every action can impact on your team or your patients. Every project she has undertaken has had a real return on investment. Professionalism is her middle name. Discerning clients always remain in touch and recommend her. I obviously am in touch! - however I should now like to recommend her in her professional capacity.”
Jonathan Sproson
“Jayne puts 💯effort into everything she does. Working with Jayne and Kim during a branding session recently was an eye opener! It was amazing. I have never been through a...”
branding session before and now I totally understand why it should be done. I would highly recommend Jayne without any hesitation! ”
Claire Frisby
“Jayne was kind enough to dedicate well over an hour to me to help guide me through the process of opening a practice, she thoroughly answered all of my many...”
questions and was really encouraging. She is an inspiration and has a wealth of knowledge and experience behind her. Thank you so much Jayne. ”
Danielle Davis
“Jayne’s approach to branding is energising and thought provoking by peeling through the layers to uncover your identity and personality to create your unique brand. Her sessions are fun and...”
impactful, I highly recommend her. Thank you Jayne.”
Donna Sadler
“Jayne am has a wealth of experience in the dental industry and is a huge support to practice and dentist both. Definitely someone to speak to if considering taking your...”
business to the next level.”
Dr Ricky Adams
“I have known Jayne for many years and always value her input and honest advice.
A superb strategist, with a huge depth and breadth of knowledge in the dental industry.
Easy...”
to converse with, always positive and supportive in all that she does. A can do person.
Highly recommend Jayne if you need direction or support. ”
Roy Bennett
“Without Jayne I would have been lost. I was left in an awful situation at my workplace that Jayne pointed out to me and immediately started providing her expertise. Jayne,...”
not only was incredibly understanding but advised and followed through on her guidance. Be it a weekend or late night, Jayne was there. It takes a rare person in this world to turn to but it takes an even greater person to actually support you. I cannot thank Jayne enough for all her expertise.”
Sara Misra
“Jayne, what a lovely professional chat. I felt motivated and inspired after our conversation today. So humble and a great listener, offered tons of advice and different avenues to explore....”
Even to ensuring my mental wellbeing was positive and to keep knocking on doors. Thank you so much Jayne. ”
Dr Bikram Narang
“Jayne is amazing! I reached out to find guidance on my career development and was met with honest and motivating words. I was able to reflect internally, change my mindset...”
and have now felt so much more confident and supported going forward in my future ventures. Jayne has helped me recognise my potential whilst being true to myself, and I am so grateful!”
Zara Malik
“Jayne was so kind to give me guidance and share her knowledge with me. She has a great network and so much experience. An inspiring kind hearted woman who genuinely...”
cares about your goals. Honestly couldn’t have been more helpful to me and I’m very grateful our paths crossed! ”
Molly O'flaherty
“Jayne has been absolutely amazing! I had been listening in on Jayne’s clubhouse rooms and had been inspired by her passion for helping people excel.
Having just become a practice...”
owner Jayne has been so helpful in helping me with hiring the perfect member of staff for our needs. She helped me more in 40 minutes on Zoom than I could of ever imagined.
Jayne’s little black book of people at the top of their game within dentistry, will I’m sure be a great help in finding people to develop and streamline the practice.
If anyone can find your what or who you need in dentistry, Jayne is your woman!”
Nathan Welch
“What can I say about Jayne that many before haven’t already said.
Jayne is such a wealth of knowledge and goes to great lengths to coach and mentor those who need...”
her professional expertise.
As for Clubhouse, she’s better known as the Queen of Dental Clubhouse, and just listening to her drop so much value just makes Jayne so admirable. ”
Thomas Lee
“Without a doubt the best ClubHouse ♣️ moderator there is out there & provides an excellent service with everything she does.
Works from the heart & with real passion 👏”
Jaswinder Gill
